Cookie Policy
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner.
This policy explains what cookies we use on [yoursite.co.uk], why we use them, and how you can control them.
The cookies we use
Strictly necessary cookies
These cookies are essential for the website to function. They cannot be disabled. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| WordPress session | Maintains your logged-in state if you have a customer account | Session |
| SureCart checkout | Maintains your shopping basket and checkout session | Session |
| Cookie consent | Stores your cookie consent preferences | 12 months |
| CSRF token | Security token to protect form submissions | Session |
Analytics cookies
We use Google Analytics to understand how visitors use our website. These cookies collect anonymised information about pages visited, time on site, and how you arrived at the site. No personally identifiable information is collected.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique users | 2 years |
| _ga_[ID] | Google Analytics — maintains session state | 2 years |
| _gid | Google Analytics — distinguishes users (24-hour window) | 24 hours |
| _gat | Google Analytics — limits request rate | 1 minute |
Payment cookies
When you proceed to checkout, Stripe (our payment processor) sets cookies necessary to process your payment securely. These are set and controlled by Stripe and are subject to Stripe’s cookie policy.
| Cookie | Purpose | Duration |
|---|---|---|
| Stripe cookies | Fraud prevention and secure payment processing | Session to 1 year |
How to control cookies
Cookie consent banner
When you first visit our website, you will be shown a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customise your preferences. You can change your preferences at any time by clicking the cookie settings link in our footer.
Browser settings
You can control and delete cookies through your browser settings. Here are links to cookie management instructions for major browsers:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/kb/cookies-information-websites-store
- Safari: support.apple.com/guide/safari/manage-cookies
- Edge: support.microsoft.com/microsoft-edge/delete-cookies
Note that disabling certain cookies may affect the functionality of our website — in particular, disabling strictly necessary cookies may prevent the checkout from working correctly.
Google Analytics opt-out
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics opt-out browser add-on, available at: tools.google.com/dlpage/gaoptout
Rejecting analytics cookies does not affect your ability to browse the site, make purchases, or access your downloads. It only prevents us from collecting anonymised usage data.
Third-party cookies
Some third-party services we use may set their own cookies. These are controlled by those services and are subject to their own cookie policies:
- Stripe — stripe.com/cookie-settings
- Google Analytics — policies.google.com/technologies/cookies
- Mailchimp — mailchimp.com/legal/cookies (only if you subscribe to emails)
