F.A.Q

Frequently Asked Questions

Everything you need to know about our guides, bundles, membership, and GPT tools. Can’t find what you’re looking for? Email us at [hello@yoursite.co.uk].

📚 The Guides
What format are the guides in?

All guides are delivered as PDF files, which you can download immediately after purchase, read on screen, or print. Some guides are also available as Word documents (.docx) if you prefer to add your own notes directly.

How are the guides delivered?

After payment you will receive an email from us with a download link. Click the link to download your guide immediately. You will also have a customer account where you can re-download your purchases at any time.

Which exam board do the guides cover?

The Literature study guides and most Language guides are written for the AQA specification. We also have two guides specifically for Edexcel IGCSE English Language students: the Edexcel IGCSE Grade Booster and the Directed and Formal Writing guide.

If you are studying a different exam board, the analytical skills guides (Paragraph System, Quotation System) are useful for any specification, but the text-specific guides are written with AQA mark schemes in mind.

How long are the guides?

The Literature study guides are 13,000–14,610 words each — substantial analytical resources, not summaries. The skills guides (Paragraph System, Quotation System, etc.) are typically 4,000–6,000 words. All guides include worked examples, tables, and practice space throughout.

Are these suitable for all abilities?

Yes. Every guide is written in plain English without unexplained jargon and is designed for students aged 13–18 of all abilities. The grade examples at Grade 4, Grade 6, and Grade 9 mean students at any level can find a benchmark relevant to where they are and where they want to get to.

Can I use these guides alongside my school’s resources?

Yes — they are designed to complement rather than replace school resources. The study guides deepen the analytical understanding that school teaching introduces. The skills guides (Paragraph System, Quotation System) work alongside any school scheme of work.

Are the guides updated when AQA changes the specification?

Yes. When AQA makes significant specification changes, we update the relevant guides. Customers who have purchased a guide that is subsequently updated will receive the updated version at no extra cost — we will email you with the new download link.

💳 Purchasing and Payment
What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) through Stripe. Payment is processed securely — we never see or store your card details.

Are prices in pounds sterling?

Yes. All prices are in GBP (£). If you are purchasing from outside the UK, your card provider will convert at their current exchange rate.

Do I need to create an account to purchase?

A customer account is created automatically when you make your first purchase. Your account gives you access to your order history and allows you to re-download any of your purchases at any time.

Can I buy individual guides and a bundle together?

Yes. You can purchase individual guides and bundles separately. If you have already bought some guides individually and want to upgrade to a bundle, contact us — we can sometimes offer a partial upgrade price depending on what you have already purchased.

📦 Bundles
How do the “choose your texts” bundles work?

For bundles that include “any four study guides” (Bundles 6, 7, 8, and 9), you choose which texts you want at checkout — or you can email us after purchase to specify your selection. The bundle price is the same regardless of which texts you choose.

Can I change the texts in my bundle after purchase?

Within 14 days of purchase, yes — contact us and we can swap any text for another. After 14 days, the bundle contents are fixed.

Which bundle is right for my child?

The most common choices:

  • Just starting out / need the basics: Bundle 1 — Essential Trio (£25)
  • One text plus skills: Bundle 4 — Single Text + Skills (£35)
  • Full Literature preparation: Bundle 7 — Four-Text + Skills (£90)
  • Literature and Language: Bundle 8 — Complete GCSE English (£130)
  • Homeschooling, need everything: Bundle 9 — Homeschool Complete (£150)

If you’re still not sure, email us with your child’s year group, exam board, and which texts they study and we’ll recommend the right bundle.

🎓 Membership
What is the difference between Standard and Standard + Marking?

Both tiers give you access to the full guide library at member prices and the monthly 24-month programme content. Standard + Marking additionally includes one essay marked per month with written feedback — specific commentary on what is working, what to improve, and how to improve it. Essays are returned within 5 working days.

Can I cancel anytime?

Yes. Cancel anytime from your account page — no notice period and no cancellation fees. Your access continues until the end of your current billing month. You keep everything you have already downloaded.

What happens to my downloads if I cancel?

You keep everything you have downloaded during your membership permanently. You lose access to the online member library (which requires an active subscription), but all files already on your device are yours to keep.

Is the membership suitable for Year 10 students?

Yes — the 24-month programme is specifically designed to start from Year 10. Phase 1 (Months 1–6) covers foundation skills, which is ideal for students at the beginning of their GCSE course. Students who join in Year 10 and stay through Year 11 will have worked through all four phases by exam time.

Do members get a discount on the individual guides?

Yes. Active members receive a coupon code in their welcome email which gives a discount on all individual guides purchased through the website. The discount is approximately 30% — for example, a £22 study guide is available to members for £15.

When is new content released?

New monthly content is released on the first of each month. Month 1 content is available immediately when you join. If you join mid-month, you access the current month’s content immediately and the next month’s content on the first of the following month.

🤖 GPT Tools
Do I need ChatGPT Plus to use the GPT tools?

Yes. All of our GPT tools are custom GPTs built on OpenAI’s platform. You need an active ChatGPT Plus subscription (currently £20/month, purchased directly from OpenAI at openai.com) to access custom GPTs. We cannot refund OpenAI subscription costs.

How do I access the GPT tool after purchasing?

After purchasing on Gumroad you will receive a direct link to the custom GPT. Click the link while logged into your ChatGPT Plus account and the GPT opens immediately. No app installation is required — it works in your browser.

Are the GPT tools the same as the study guides?

No — they serve different purposes. The study guides contain the analytical knowledge: context, characters, themes, grade examples, and revision content. The GPT tools are interactive practice tools: you can ask questions, get feedback on your paragraphs, and practise specific skills. They work best together but can be used independently.

Where can I find the GPT tools?

Our GPT tools are available on our AI Tools page. They are sold through Gumroad, which handles the payment and delivers the access link.

↩️ Refunds
What is your refund policy?

We offer a 14-day money-back guarantee on all products — guides, bundles, and the first month of membership. If a product is not right for your child within 14 days of purchase, email us at [hello@yoursite.co.uk] for a full refund. No questions asked.

How long do refunds take?

We process refund requests within 3–5 working days. The refund is returned to your original payment method. Card refunds typically appear within 5–10 working days depending on your bank.

Still have a question?

Email us at [hello@yoursite.co.uk] and we will get back to you within one working day.

Email us →
Scroll to Top